Privacy Policy
Last updated: 4/25/2025
1. Introduction
At Keepsake, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
2. Information We Collect
We collect the following types of information:
- Account Information: When you create an account, we collect your name, email address, and login credentials.
- Order Information: We collect details about your purchases, including billing information and transaction history.
- Image Data: We store the images you upload to our service for processing and transformation.
- Usage Information: We collect data about how you interact with our website, including pages visited and features used.
3. How We Use Your Information
We use your information to:
- Provide and improve our services
- Process transactions and send order confirmations
- Respond to your inquiries and support requests
- Send updates and marketing communications (with your consent)
- Detect and prevent fraudulent activities
4. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party companies that help us operate our business (payment processors, hosting providers, etc.)
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information
- Object to or restrict certain processing activities
- Request the transfer of your data
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@keepsake.com.