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Frequently Asked Questions

What is your customer support hours?

Our customer support team is available Monday through Friday from 9AM to 5PM Pacific Time. For urgent issues outside these hours, please email support@keepsake.com.

How quickly do you respond to inquiries?

We strive to respond to all inquiries within 24 business hours. For urgent support issues, we typically respond much faster during business hours.

Do you offer custom enterprise solutions?

Yes! We work with real estate teams, brokerages, and high-volume agents to create custom packages. Contact our sales team to discuss your specific needs.